Legal

Privacy Policy

Last updated:

The short version

• No account required, and we don't sell your data.
• We use your location only to find the parcel you're looking at and center the map.
• To answer requests, the app sends the location/address/question you choose to our service providers and to public government data services.
• No ads, no third-party advertising trackers.

Information we process

Location

When you use “Locate me” or tap the map, the app uses your device location (precise, while-in-use) to look up the parcel at that point and to center the map. Location is sent to our servers and the data providers below to return parcel information. We do not track your location in the background.

Addresses & searches

When you type an address or tap a location, that address/coordinate is sent to our mapping provider (for geocoding) and to our servers (to find the parcel).

Questions you ask

When you use “Ask about Property,” your question and the relevant property context (location, parcel, zoning) are sent to our servers and our AI provider to generate an answer.

Device & usage data

We may process basic technical data (app version, request logs, error diagnostics) to operate and improve the app.

We do not collect your name, email, contacts, photos, or payment details in the app. (Subscriptions, if offered, are handled by Apple, which does not share your payment details with us.)

How we use information

• To return the property data you request (parcels, zoning, value, flood, demographics, land cover, topography).
• To answer your “Ask about Property” questions.
• To operate, secure, debug, and improve the app, and to respond to support requests.

We do not use your information for advertising, and we do not sell it.

Service providers & data sources

To provide the app we share the minimum necessary data (a coordinate, address, parcel ID, or your typed question) with:

• Mapbox — maps and address geocoding.
• Microsoft Azure — backend hosting and AI processing (including the “Ask about Property” feature).
• Government & public data services — county/state GIS and assessors, FEMA (flood), USGS (elevation/terrain), the U.S. Census Bureau (demographics), USDA/NWS (site/weather), and the FCC (location-to-county). These return public-record and public-geographic information.

Property records (owner names, assessed values) are public records from government sources; OrdinanceIQ is not the source and does not control their accuracy.

Data retention

We retain request logs and cached results only as long as needed to operate the service (cached property analyses are refreshed periodically). We do not build advertising profiles.

Your choices & rights

• You can deny or revoke location permission in iOS Settings (some features won't work without it).
• Depending on where you live (e.g., California/CCPA, EU/UK GDPR), you may have rights to access or delete information we hold. Contact us and we'll respond as required by law.

Children

The app is intended for professional/general audiences and is not directed to children under 13. We do not knowingly collect personal information from children.

Security

We use industry-standard measures (including encrypted HTTPS connections) to protect data in transit. No method of transmission or storage is 100% secure.

Changes

We may update this policy; we'll change the “Last updated” date and, for material changes, provide notice in the app or on this site.

Contact

Questions about privacy? Send us a message.